Tourism For All is an initiative of Destinations International

If you would like your company to be featured as a sponsor for this event, there are sponsorship opportunities available. Please contact Courtney Cacatian at ccacatian@albemarle.org.

Tourism For All

An initiative for Charlottesville and Albemarle County tourism partners.

As a Destination Marketing Organization, the Charlottesville Albemarle Convention & Visitors Bureau is committed to building a welcoming environment for all visitors.

What is Tourism for All?


"Tourism for All" is our guiding mission to welcome all visitors, improve the quality of life for residents, support a robust tourism ecosystem, and drive overnight visitation through innovation and collaboration.

Our vision is to create a better quality of life for residents by being the most inclusive, diverse, welcoming, thriving destination for visitors in the Southeast and to uphold the values of resiliency, unity, diversity, creativity, and responsibility, and let these ideals lead the work we do.

This starts by working with you — our tourism and hospitality partners — to help make Charlottesville and Albemarle County an inclusive and welcoming destination to all travelers!

Where do I get started?

First, familiarize yourself with Tourism for All! Watch the Overview of our Tourism for All Work, why we're doing it, and what resources are available to you as a business.

We also encourage you to familiarize yourself with the research we've gathered around Black and Hispanic travelers, as well as travelers with disabilities. You will find more research and resources in the tabs further down this page.

Join the Tourism for All Cohort

In 2023, we launched our first Tourism for All Cohort. Participants joined a training program where they learned about the pillars of Tourism for All. In February 2024, we hosted the first annual Tourism for All Conference — a free day-long seminar for tourism and community partners!

Join other partners in the local tourism industry as we explore four welcoming pillars including internal practices for attraction and retention, welcoming customer service, meaningful community partnerships, and inclusive promotion. You'll also receive support in creating a welcoming statement and year-long action plan to put your learning into practice.

Applications for Cohort 2 are open now closed. Stay tuned for next year's application date in 2025.

Tour Guide Training

Have you ever thought about leading a tour of Charlottesville and Albemarle County? Are there stories and histories within our community that you would like to tell? Do you have expertise in one the sectors of our local tourism industry – like wine, outdoor recreation, culinary offerings, or history?

If you answered “yes” to any one of these questions, we encourage you to take advantage of our new free Tour Guide Training course.

Tour Guide Training

Take the free self-led course to help share our community with visitors

This Tour Guide Training Course will teach you how to create an experience for visitors that shares a unique perspective of your community.

Learn More

Explore Research & Trainings

Since beginning our Tourism for All work in 2021, we have worked with partners like TripAdvisor, Wheel the World, and Destinations International to conduct research and host webinars and trainings for our partners. You can explore these resources below.

Learn About Our Travelers

Watch Our Presentations

Watch: September 2022 Webinar
Tourism for All Mythbusters, Diversity, Equity, & Inclusion.

Watch: February 2022 Webinar
Destination Marketing & Online Presence, Welcoming Visitors in Charlottesville and Albemarle County.

Access Tools & Trainings

View: Training on Online Reputation for Charlottesville Tourism Businesses
Presentation by TripAdvisor

Training: Wheel the World Accessibility Training
Online course from Wheel the World on how to assess the accessibility of your business.

*If you were one of the 62 partners who took part in the Wheel the World Accessibility Assessments in early 2023, you are eligible to take this training for free! Please reach out to civey@albemarle.org for your free training code.


Read: Inclusive and Accessible Travel Guidelines
Report by World Travel & Tourism Council

Read: Inclusion and Diversity Guidelines
Report by World Travel & Tourism Council

Resources from the CACVB

Read the Executive Summary of our DEI Plan

View our Tourism for All Overview Presentation